Privacy Policy

Effective Date: [25/03/2023]

At Skye Allied Trust, we understand the importance of protecting your personal and financial information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our banking services. By accessing our website, using our mobile applications, or utilizing our banking services, you agree to the terms outlined in this policy.

1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, address, date of birth, contact details, social security number, government-issued identification, and other relevant data necessary for identification and account verification.

b. Financial Information: We collect financial information, including account numbers, transaction details, credit history, and income details, to provide you with banking services, process transactions, and assess your eligibility for our products.

c. Technical Information: When you interact with our website or mobile applications, we may automatically collect technical information such as IP addresses, device identifiers, browser types, and browsing patterns. This helps us improve our services and enhance your experience.

2. How We Use Your Information:

a. Service Delivery: We use your information to provide and manage banking services, process transactions, fulfill requests, and communicate with you about your accounts.

b. Risk Assessment and Fraud Prevention: We may analyze your information to assess risk, detect and prevent fraud, comply with legal obligations, and safeguard the security of our customers and the bank.

c. Product Improvement: Your information may be used to enhance our products and services, conduct research and analysis, and personalize your banking experience.

d. Marketing and Communication: We may use your information to inform you about new products, offers, promotions, and other relevant updates. You have the right to opt-out of receiving marketing communications.

3. Information Sharing and Disclosure:

a. Internal Sharing: We may share your information within Skye Allied Trust to provide seamless banking services and comply with legal obligations.

b. Third-Party Service Providers: We may engage trusted third-party service providers who assist us in delivering our services, such as payment processors, credit bureaus, or IT service providers. They are contractually bound to protect your information and use it only for authorized purposes.

c. Legal Requirements: We may disclose your information if required by law, to respond to legal requests or regulatory authorities, or to protect our rights, property, or safety.

4. Information Security:

We employ industry-standard security measures to protect your information from unauthorized access, loss, or misuse. These include physical, technical, and administrative safeguards, encryption protocols, firewalls, and secure data storage.

5. Your Rights and Choices:

a. Access and Correction: You have the right to access and update your personal information held by Skye Allied Trust. You can review and make corrections by contacting our customer support.

b. Opt-out: You can choose to opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

6. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of inadvertently collecting information from a child, we will take steps to delete it promptly.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through prominent notice on our website or other appropriate means. Your continued use of our services after the changes will indicate your acceptance of the revised Privacy Policy.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the contact information provided on our website.

This Privacy Policy applies solely to Skye Allied Trust and does not cover the practices of any third-party websites or services linked to our website. We encourage you to review the privacy policies of those third parties before providing any personal information.